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Fuji Film-USA

For the over 80 years Fujifilm has continually invested in research and development resulting in world-class and highly versatile fundamental core technologies. While these technologies have their roots in photo, this expertise allows Fujifilm to invent and innovate new products and services for diverse businesses that will shape the future for Fujifilm, and enhance the quality of people’s lives worldwide.

Challenge

  • Fuji Photo Film U.S.A. wanted to completely redesign and reconstruct its web site to add functionality and show off the breadth of the Fuji product line on a site.
  • Fujifilm wanted to offer its strategic partners and internal sales force the ability to securely and reliably access specific features that enhanced their relationship and work with Fujifilm.
  • Finally, the company needed a solid and flexible foundation for future enhancements.
  • One of the primary challenges for Fujifilm.com was to build a self-service support center to enable the immediate download of software, manuals, brochures, FAQs, and more.

Results

uparrow

Self-Service Support Center

1uparrow

Hits Per Day

100%

Scalability

Solution

  • The site was re-engineered from the ground up over a six-month period using Solveda’s signature SOFIA framework as the foundation layer to integrate BEAWeblogic, Sybase, and other technologies
  • The design highlights Fuji’s range of products and services.The technology includes a flexible Content Management Tool that allows users to maintain their own product catalog and manage key content.
  • Besides the intuitive new interface, key features include an easy-to-use Product Catalog, a Dealer Locator functionality with MapQuest technology, and dynamic construction of every page.
  • With the consumer site, the new ePartners section allows the tracking of all outstanding orders, including search capability and integration of delivery tracking information.

Platform

What the client says…

“Solveda have shown to be a reliable and effective partner and their involvement in developing various application have enabled Fuji to effectively deploy complex Internet-enabled applications to a large user base. These applications were developed and deployed using best-of-breed tools and products. Using Solveda’s SOFIA foundation layer to enhance JSP development all of these applications were developed quickly, accurately and professionally. I would not hesitate to recommend their work.”

Ciro Cioppa,eCommerce Manager