Fortis Healthworld

Fortis Healthworld eCommerce

Fortis Healthworld is one of India’s leading Wellness and Pharmacy Retailers with an end to end healthcare & wellness portfolio comprising of clinical/hospital services, pathology, insurance and pharmacy services. It currently operates in a pan India network of more than 100 stores spread across numerous cities. Voted as the Emerging Retailer of the Year, Fortis Healthworld has successfully implemented SAP ERP and operates a complex and efficient IT infrastructure to support their operations and growth plan.


Fortis Healthworld was already a fast growing brick and mortar retailer when they approached Solveda. RWL had already invested in SAP ERP and their various businesses were being integrated into this central enterprise software platform. There were strategic growth opportunities in the Indian retail space that they wanted to take advantage of. The next step was to launch an e-Commerce initiative that would tap on the strengths that the company had built while being mindful of the business process challenges in India. The challenge was to find a platform that has a competitive entry cost, can be easily adapted to accommodate market specific features and processes and could be integrated with their existing ERP systems.



For one of India’s largest Wellness and Pharmacy retailers, going online was a natural progression given its traditional strengths in brick and mortar retail. However, the choice of an e-Commerce platform and technology partner were critical decisions to make. Solveda’s demonstrated commitment to retail centric technology development along with in-house product engineering capabilities put us at the forefront as a preferred IT partner.


What the Client says..

”The eCommerce play for Fortis Healthworld is a critical part of our channel strategy. When we initiated the program we were looking for a technology partner who understood our requirements. Solveda has done just that and the entire Solveda team, ably led by Deepak Agarwal, has played a key role in making a reality.”
Rahul Chadha,