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Boddess

Boddess Partners with Solveda to Improve eCommerce Performance

Boddess is India’s beauty-tech company. The company offers skin care, hair care, make up, fragrance & grooming products of well-known brands from across the world. It aspires to transform the way beauty is discovered by combining technology with experiential retail.

Challenge

  • Boddess team were facing challenges with overall website user experience
  • Facing Issues with Products / Inventory with the Commerce platform
  • Areas that required attention included website performance & SEO
  • API integrations required optimisation across website & mobile apps
  • Some custom features/functionalities needed rework
  • Website was lacking some integrations that would have improved the CX

Solution

  • Solveda extended support to fix website issues
  • Resolved the issues backlog for improved website user experience
  • Support for better Cloud performance with Magento Commerce Cloud
  • Integrated customer applications and tools to the eCommerce platform
  • Ongoing Support & maintenance to ensure uptime & upkeep site performance
  • Integrated OMS with Vinculum & AR tools Yeppar
  • Implemented Reciproci as a Reward/Loyalty points management & Bazaar voice for rating & reviews
  • List Item

Results

Enhanced Customer Experience

Improved Conversions

Increase in Revenue

Platform