Solveda, the Long Island eCommerce Open Source specialists, totally revamp the Steven Singer Jewelers eCommerce store

Steven Singer is Philadelphia’s premier jeweler nestled in the heart of the Jeweler’s Row. Their iconic brand and quirky marketing set them apart from their competitors.

The streamlined project methodology made it a pleasure to work with Solveda during the implementation of the bigFish platform. The implementation process was clear and consistent. The team was responsive, patient, and dedicated to the project. The bigFish platform has allowed our site to move onto the path of scalable growth. Our ongoing partnership with Solveda will continue to improve our business short, medium, and long term.

Steven Singer,Owner and CEO

Challenge

  • Offer a true smart phone and small device solutions to customers
  • Streamline the integration between the online and store and the back-end
  • Refresh the styling to truly reflect the quirky branding
  • All without sacrificing the consumer experience

Solution

  • OFBiz open-source ERP solution with the BigFish eCommerce extension
  • Most requirements implemented using out-of-the-box functionality
  • Custom components for Gift Card and Gift Message features
  • Complete integration with the back-end processes to facilitate same day shipping
  • Fully responsive, effective on the desk-top, tablet and mobile phones

Results

  • Year-on-year increase in sales of 30%
  • Facebook engagement up by 77%
  • Fully scalable solution