eCommerce Email Automation

Founded as Action Envelope in 1972, this Long Island based eRetailer has grown into Envelopes.com, a leading internet business touching millions.

Our original Email solution was a manual process involving many steps and resources. Solveda automated the entire Email processing so that new customers, new orders, abandoned cart and other Email communication is managed centrally and automatically. The enhanced segmentation capabilities allow us to specifically target our audience with focused promotions–all leading to increased traffic, conversions and revenue.

Seth Newman,President

Solution

  • All website communications from Registration, Orders, Contact Us, are now fully automated via the centralized Email solutions
  • Complex customer segmentation rules now allow targeted Emails and promotions to be directed to specific groups of customers

Results

  • Significant improvement in customer engagement
  • Website traffic, conversions and revenue all on the rise